Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This includes your full name, company name, email address, phone number, delivery locations, and any particular specifications for your floral needs. We also collect payment data when you place orders, which is handled securely by our payment partners.

For business clients, we might obtain extra company information like registration details, preferred delivery timing, and budget constraints to tailor our service to your corporate requirements.

Our site automatically gathers certain technical data when you visit, such as your IP address, browser type, device details, and your navigation through the site. We use this to enhance performance and learn how users locate our services.

How We Use Your Information

We mainly use your data to complete flower orders and deliver outstanding customer service. This involves handling orders, coordinating deliveries, crafting bespoke arrangements according to your specifications, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

GladeCoveHaven respects your privacy and does not sell your personal data to third parties. We only share information when it's needed to provide our services or when legally required.

We may share essential information with trusted service partners who help run our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.

We may reveal information when required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold significant rights over your personal data. In accordance with applicable laws, you may have the right to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention periods vary by information type and purpose collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and gain insights into how visitors use the site. Cookies help us remember your preferences and assess website performance.

You can manage cookie settings through your browser options. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only GladeCoveHaven and our website. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We periodically revise this privacy policy to reflect updates in our practices, offerings, or legal obligations. When substantial changes occur, we will revise the "Last Updated" timestamp at the top of this document.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.